Help with your Issues

Local Dukaan maintains a perfect balance in each item’s category to offer a wide variety of options to website visitors.

 

Customers will be redirected to your own ecommerce store from localdukaan.com when they click on a product. They will add the products in the cart and complete the checkout process on your ecommerce store.

 

Customers will discover your ecommerce products under the related product categories. We’ll showcase from time to time some premium stores on the homepage to grab more attention towards your brand.

Local Dukaan helps your physical store be discoverable by customers all over India. It will not only boost your new online sales but also help you grow as a brand.

Help with your Issues

Installations are only offered on certain items by sellers. It is requested to check the individual product page whether installations or demos are offered or not.

You could find different prices for the same product as quoted by many of the sellers. Local Dukaan has no role in quoting prices of the products.

In most localities, the replacement order is usually delivered at the time of pick-up.  You need to check the SMS & email that we send you for your replacement request.

An email & SMS will be sent the moment you've placed your order. We'll also keep you updated when the seller ships the item(s) to you with the tracking number(s) for your shipment(s).

As per our company policy, an order can't be opened before delivery. You can accept your order and get in touch with us in case you have any concerns.

 

Sellers usually ship your orders on the same or next once your order gets approved. If  your order hasn't been shipped within the mentioned time frame, please get in touch with our Customer Support

It happens rarely when your order is delayed. It is recommended to check your email & SMS for the latest updates. Next delivery attempt will be shared with you over email and messages.

 

In case you miss the delivery, the courier service/ online store delivering your order tries the delivery on the very next day. You can check your mail or SMS for the next delivery attempt.